Refund and Return Policy
Effective Date: [Insert Date]
At WRAPSNBAGS, we strive to ensure that our customers are completely satisfied with their purchases. If, for any reason, you are not satisfied, we are here to help. This Refund and Return Policy outlines the terms and conditions governing returns, refunds, and exchanges for products purchased from WRAPSNBAGS.
1. Eligibility for Returns
We accept returns under the following conditions:
The item(s) must be returned within [insert timeframe, e.g., 7 or 14 days] of receiving your order.
The product must be unused, undamaged, and in its original condition, including packaging, tags, and labels.
Personalized or customized items (e.g., custom gift packaging) are non-returnable unless they arrive damaged or defective.
2. Process for Returns
Follow these simple steps to initiate a return:
Contact Us: Email us at yourname@wrapsnbags.com or call us at +91 99999 99999 with the following details:
Your order number.
Reason for the return.
Photos of the item if it arrived damaged or defective.
Approval: Upon receiving your request, our team will review it and provide you with return instructions, including the return shipping address: WRAPSNBAGS 989, Chota Chipiwara, Chawri Bazar.
Shipping:
The cost of return shipping will be borne by the customer unless the return is due to an error on our part (e.g., wrong item shipped, damaged/defective product).
We recommend using a trackable shipping method and retaining proof of shipment.
3. Refunds
Once we receive your returned item(s), we will inspect them and notify you of the outcome.
A. Eligibility for Refunds
Refunds will be issued under the following conditions:
The product is returned in accordance with our return policy.
The refund request has been approved after inspection.
B. Refund Method
Refunds will be processed to your original payment method within [insert timeframe, e.g., 7–10 business days] after the return is approved.
In case of Cash on Delivery (COD) orders, refunds will be issued via bank transfer or a store credit voucher, as per your preference.
C. Non-Refundable Items
Shipping charges (if applicable) are non-refundable.
Personalized or customized items are not eligible for a refund unless defective.
4. Exchanges
If you’d like to exchange an item:
Contact us within [insert timeframe, e.g., 7 days] of receiving your order to check availability for the desired replacement.
Follow the same return process to send back the original item.
Once we receive the return, we will dispatch the replacement item (additional shipping fees may apply).
5. Damaged or Defective Products
We take great care in ensuring that all our products are delivered in perfect condition. If you receive a damaged or defective item:
Contact us within [insert timeframe, e.g., 48 hours] of receiving the item.
Provide photos of the damaged/defective item along with your order details.
Upon verification, we will offer a replacement or a full refund, including shipping charges (if applicable).
6. Cancellation Policy
Orders can be canceled under the following conditions:
Before Shipment: Orders canceled before dispatch are eligible for a full refund.
After Shipment: Once the product has been shipped, cancellation requests will be treated as a return, and the associated policies will apply.
7. Contact Us
If you have any questions about this Refund and Return Policy or need assistance with your order, please contact us: Email: yourname@wrapsnbags.com Phone: +91 99999 99999 Address: 989, Chota Chipiwara, Chawri Bazar
