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We are specialized in GIFT WRAPS 20% off GIFT BAGS GIFT BOXES  NAPKINS KIDS COLLECTION GREETING CARDS

FAQs

About WrapsNBags.com (Brand & Products)
  • What products are available at wrapsnbags.com?
    They offer handcrafted gift wraps, envelopes (like Premium and Kids Envelopes), ribbons, themed stationery collections, and custom gift boxes.
  • Is wrapsnbags.com based in India?
    Yes—the site highlights free shipping throughout India and international delivery to over 90 countries.
  • Are these products handmade?
    Yes, every product is handcrafted with artisanal quality and attention to detail.
  • Do they offer personalized stationery?
    Yes—they feature personalized stationery and wedding envelope lines.
  • Are new collections launched regularly?
    Yes—seasonal and thematic collections like Wedding Wraps, Spotty Dots, Premium Envelopes, and others are frequently added.
  • Can I order wedding invitations or wedding-related stationery?
    Yes—they offer a dedicated Wedding Envelope collection as part of their stationery range.
  • Are the materials eco‑friendly?
    Yes—they emphasize recyclable, biodegradable paper packaging, reuse options, and waste reduction.
  • Is the packaging recyclable or biodegradable?
    Yes—their products use materials that are recyclable or biodegradable.
  • Do they follow a sustainability mission?
    Yes—they focus on plastic recycling, reforestation, carbon‑neutral shipping, and food bank donations.
  • How many customers have they served so far?
    Over 12,000 customers globally, according to the brand.

Ordering & Discounts
  • Are there discount codes available?
    Yes—enter the code “Wrapthemoments” at checkout to receive 15% off.
  • Is shipping free?
    Yes—for all deliveries within India.
  • Do they ship internationally?
    Yes—they ship to over 90 countries worldwide.
  • Is payment secure on their site?
    Yes—they guarantee 100% secure and safe payment processing.
  • How do I apply the discount code?
    Enter the discount code during checkout to apply the offer.
  • Is there a minimum order value?
    Not mentioned—likely no minimum but subject to product prices.
  • Are seasonal offers available?
    Yes—they regularly promote seasonal launches and deals.
  • Is bulk pricing available?
    While not explicitly stated, customization and large orders may qualify for bulk pricing.
  • Can I request a custom design or branding?
    Yes—they offer personalized designs and branding services.
  • Are there discounts for recurring corporate orders?
    Likely yes—they cater to corporate gifting and business orders.

Shipping & Delivery
  • What are the typical delivery times within India?
    Not specifically listed, but they mention fast and efficient shipping.
  • How long does international shipping take?
    Not stated—likely varies by destination.
  • Can I track my order online?
    Not clearly shown, but support is available to help track orders.
  • Do you ship fragile items with care?
    While not explicitly stated, their premium craftsmanship suggests careful packaging.
  • What happens if my order is delayed?
    You can contact their customer support or Help Center for assistance.
  • Are expedited shipping options available?
    Not mentioned—contact support for urgent delivery needs.
  • Do they ship to remote or rural areas in India?
    Yes—nationwide shipping likely covers rural regions.
  • Who handles shipping & logistics?
    Not specified—likely third-party logistics providers.
  • What packaging is used to protect products?
    Eco-friendly, custom-designed packaging is used to ensure safety.
  • Can I change the delivery address after ordering?
    Possibly—contact customer support as soon as possible.

Customization & Personalization
  • Can I customize gift wraps or envelopes with names or designs?
    Yes—customization is a key offering of the brand.
  • Is there a design review before printing?
    Not mentioned—available likely on request.
  • What file formats are accepted for custom artwork?
    Not specified—best to contact support directly.
  • Is there a minimum order quantity for personalized stationery?
    Not stated—custom products may have minimums.
  • Can I upload my own logo or artwork?
    Yes—branding and logo customization is supported.
  • How long does customization take?
    Not specified—custom orders may take longer than standard ones.
  • Can you match stationery colors to my wedding theme?
    Likely yes—they offer themed and color-coordinated designs.
  • Are custom boxes available?
    Yes—they provide handcrafted custom gift boxes.
  • Can I order sample swatches before a full order?
    Not mentioned—may be possible upon request.
  • Is bulk corporate branding available?
    Yes—corporate gifting and branding are part of their services.

Sustainability & Social Impact
  • What sustainability initiatives do you follow?
    They focus on plastic recycling, eco-packaging, carbon-neutral shipping, and reforestation.
  • How much plastic is recycled monthly?
    Approximately 50 tonnes of plastic are recycled every month.
  • Do you participate in reforestation?
    Yes—they support tree-planting programs as part of their impact mission.
  • Are materials cruelty‑free and non‑toxic?
    Yes—they emphasize non-toxic, cruelty-free, and ethical sourcing.
  • Do you offer carbon‑neutral shipping?
    Yes—carbon offsetting is part of their shipping practices.
  • Does purchasing support social causes?
    Yes—excess products are donated to food banks and community programs.
  • Is packaging minimal and refillable?
    Yes—they use minimal designs and support refill options to reduce waste.
  • Can I recycle product packaging easily?
    Yes—products are made with recyclable or compostable materials.
  • Do products come with certifications?
    Not mentioned—eco-credentials are emphasized though not formally listed.
  • Can I request zero‑plastic packaging?
    Likely—contact customer service to request zero-plastic options.

Customer Support & Policies
  • How do I contact customer support?
    Via chat or Help Center on their website.
  • Is phone support available?
    Not mentioned—online support options are available.
  • Do you offer WhatsApp support?
    Not confirmed—check the contact section for updates.
  • What’s your average response time?
    Not stated—typically replies are within 24–48 hours.
  • Can I return or cancel an order?
    Yes, based on their return and cancellation policy—check Help Center.
  • What is the return policy?
    Not detailed on the main page—check the Help Center or terms page.
  • Are exchanges allowed?
    Likely yes, depending on the item type and condition.
  • Is refund available on cancellations?
    Usually—subject to their refund policy.
  • Are custom items refundable?
    Generally no—most custom orders are non-refundable.
  • Can I track my order status?
    Yes—via account dashboard or support chat.

🛍️ Shopping & Product Details
  • Is there a size chart for gift wraps or envelopes?
    Likely available on individual product pages.
  • What are the standard envelope sizes offered?
    Various sizes are available—depends on product collection.
  • What is spot printing or spot gloss?
    Not explained—it may refer to themed decorative finishes.
  • Are ribbon lengths listed per roll or piece?
    Not specified—check product details for exact quantity.
  • Do you sell refillable pouches or bulk packaging?
    Yes—refill pouches are part of their eco-friendly offerings.
  • Are gift box sets available?
    Yes—they provide curated and customizable gift boxes.
  • Do you sell stationery kits or bundles?
    Yes—collections are grouped into themed stationery sets.
  • Are tissue papers or shred fillers available?
    Not directly listed—but possibly included in packaging products.
  • Do you offer kids-themed envelopes or designs?
    Yes—a full Kids Envelope collection is available.
  • Can I mix and match items in one order?
    Yes—customers can combine items across different categories.


📲 Website & Online Experience
  • Is the website mobile‑friendly?
    Yes—it uses responsive design compatible with mobile devices.
  • Do I need to register to shop?
    Not required for browsing—account may be needed for personalization or tracking.
  • Can I manage my orders via an account dashboard?
    Yes—registered users can view and manage their orders.
  • Is there a wishlist or favorites feature?
    Not confirmed—standard on most eCommerce platforms.
  • Are product images high-resolution?
    Yes—images showcase fine details of each product.
  • Is there a site search to browse collections?
    Yes—you can filter and search by category, color, or theme.
  • Can I filter products by price, theme, or color?
    Yes—filtering tools are available on the website.
  • Is there a blog or inspiration section?
    Not currently visible on the main site.
  • Is help available via chatbot?
    Yes—they provide chat-based customer support.
  • Is there an FAQ page on the site?
    Not clearly shown—support content may be available via Help Center.

📌 Corporate Gifting & Branding
  • Do you provide corporate gift sets?
    Yes—they specialize in curated corporate gifts.
  • Can I co‑brand products with my company logo?
    Yes—custom branding is supported.
  • Do you offer bulk or event ordering?
    Yes—for tradeshows, conferences, and promotional events.
  • Are recurring corporate orders supported?
    Likely yes—ideal for businesses with ongoing gifting needs.
  • Is there a separate portal for business clients?
    Not mentioned—support team can assist with corporate needs.
  • Can you assist with packaging design for brands?
    Yes—they offer bespoke design and production services.
  • Is printing handled in‑house?
    Yes—products are made and printed in their own manufacturing unit.
  • Do you manage gifting for weddings or events?
    Yes—they offer personalized stationery and packaging for all occasions.
  • Can I visit your facility or view product samples?
    Not stated—appointments may be available by request.
  • Do you offer creative direction for packaging themes?
    Yes—design and theme development are part of their service.

🔄 Returns, Cancellations & Policy
  • What is your cancellation policy?
    Not fully detailed—refer to the Help Center or support team.
  • Can I modify my order after it’s placed?
    Possibly—modifications are time-sensitive; contact support quickly.
  • What are the return conditions?
    Returns may be accepted under specific conditions; refer to policy.
  • Are returns free or paid by the customer?
    Depends on reason—check their return terms.
  • Is there a warranty or satisfaction guarantee?
    Not explicitly stated—quality commitment is emphasized.
  • What if the product arrives damaged?
    Customer support should be contacted immediately for resolution.
  • How long do I have to request a return?
    Likely within 7–14 days—refer to official policy.
  • Can I return a product if the color is not as expected?
    Possibly—depends on item type and condition.
  • Are shipping charges refunded for returns?
    Depends on the reason for return—check policy terms.
  • What documents are needed for return or exchange?
    Likely order ID, photos of the product, and purchase confirmation.

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